World Leading Warranties
Yes, you read that right
Here at Aurora, we believe in doing things right. They might be different to how others do things, but our Core Values give us guidance on how we should treat our clients, our team and our family.
We are committed to providing THE BEST warranties for our industry. Our installations carry the same length of warranty as our products do. We achieve this by;
- Working exclusively with a number of local workrooms.
- Refusing to buy from cheap/imitation suppliers in China or elsewhere.
- We source the best products that have already been proven. We won’t be guinea pigs for someone’s new product that hasn’t been tested.
- We demand very strict QA processes from our partners, insisting they can monitor and deliver the quality we demand every time.
- We rigorously test products before and after we’ve installed them, to ensure they meet our high expectations.
- Motors and automation systems are well tested before we get to your home.
- We spend more time checking your products than the time it takes our experts to make them.
- All our products and raw materials are provided by people with longstanding reputations and businesses.
- We refuse to source inferior fabrics, made and sold cheap. We are lucky to work with the best.
- We only work with the very best local technicians and qualified tradespeople. To install your product, we don't simply want to give a days onboarding and get the person to watch videos to learn, we want decades of experience on your project.
